Why is My Refrigerator Water Dispenser Not Working?

defective refrigerator water dispenser

Is the water dispenser on your refrigerator broken? If not, you can attempt to repair the problem on your own or call E&L Coral Gables Appliance Repair for professional refrigerator repair Florida.

There are many reasons for a water dispenser in a kitchen refrigerator to stop working. Again, some suggestions are going to sound a bit crazy. However, something as simple as an on/off switch has been the cause before. Be sure to review the obvious potential problems before proceeding with refrigerator repair. Let’s begin to tackle this appliance repair issue and see what reasons we can reference for a broken water dispenser.

The cause of a water dispenser not dispensing is usually either an installation error, a filter failure or frozen water tubes:

Refrigerator Installation Issues

You just purchased a new refrigerator with a water dispenser, but it is broken. The water dispenser has to be hooked up to the home’s water line. That could be the reason for the issue.

If the new refrigerator is replacing a previous refrigerator that didn’t have a water dispenser or ice maker, there is a chance that you don’t have a water line running to this area of the kitchen. Most of the time a water line is typically run from under a home either in a crawl space or basement. You can buy this line at just about any hardware store and they’re pretty easy for the typical homeowner to install. Usually they have come with a water shut-off valve, which is necessary so that if you need to move the refrigerator, you can turn off the water.

If there’s an attached water line, is the valve on? The valve handle needs to be lined up with the hose. And, is water running through the pipe you have installed to connect the water line? Simple and common questions, but items that have to be accounted for.

If you removed the doors during installation it is possible the water dispenser might not be plugged in. Check the owner’s manual to see the wire harness for that particular model of refrigerator. Be sure that it’s plugged into the refrigerator.

If the water line is hooked up, most of the time there is air in the water line. So, lifting and lowering the water dispenser lever on the refrigerator to get the air out is needed.
Filter Issues

On some household refrigerators, there are various filters. These filters can “expire”, clog or freeze. All of the filters are dependent on your style and brand of refrigerator. If your filter is blocked it will cause slow filling or no flowing at all. It is recommended that your filter be replaced every 6 months. Changing filters can be hard sometimes. If you have hiccups, go online and find the right method to change a filter.

One idea is to fill the filter with water prior to installing it. A lot of time the water filters can need a long time to fill up, which could lead you to believe the water dispenser on the refrigerator is not working. You should read the directions if nothing is working. To be sure it’s not air trapped in the water lines, we recommend to depress the dispenser lever for around 5 minutes.

A frozen water tank could be the reason for the issue as well in some models. If the tank freezes it will leak onto the fresh food bins. Limited food inside of the fresh food bins could cause freezing to happen.

ADDITIONAL REFRIGERATOR RESOURCES